As A Whole
Overall
noun, な adjective
With the whole body. Do it as a whole instead of as a part, or something.
そうたいてき
This is a jukugo word, which usually means on'yomi readings from the kanji. If you know the readings of your kanji you'll know how to read this as well.
我々は、お客様に総体的に満足して頂けるよう努力しています。
We are concentrating on the overall satisfaction of our customers.