I thought I finally got my call through to the weather agency, but they hung up on me. Unbelievable.
The energy phenomenon agency sounds like something that could be really cool but it's really just the weather agency / meteorological agency. Nothing shady going on here.
This is a jukugo word, which usually means on'yomi readings from the kanji. If you know the readings of your kanji you'll know how to read this as well.