Flexible
Pliable
noun, な adjective
A gentle and soft thing will be really flexible and pliable. Soft things are really easy to bend, like towels and flower petals.
This is a jukugo word that uses the on'yomi readings of the kanji. You should be able to read this on your own.
このホテルは色々な要望に柔軟に対応してくれます。
This hotel flexibly deals with various requests.